Video Review

August Session - Enhancing the Customer Experience

The August session will focus on the theme of Enhancing the Customer Experience, featuring Andrew Pearson, managing director of Intelligencia, with other top industry leaders. They will discuss how to communicate better with customers and how to optimize the customer experience through this challenging period.

Aug 5 - Keynote

Andrew Welling, Regional Sales Director – Travel & Hospitality – A.I., CRM, Robotics,

Pegasystems Worldwide Inc

Scott Matarese, Senior Decisioning Architect,

Pegasystems Worldwide Inc

Aug 5 - Panel Discussions

Moderator: Andrew Pearson, Managing Director, Intelligencia

Andrew Welling, Regional Sales Director – Travel & Hospitality – A.I., CRM, Robotics, Pega Systems

Manon Campbell, Senior Director Solution Engineering JAPAC, Oracle Hospitality

David Liew, Global Head of Partners, Head of Sales – North Asia , ITRS

Mila Leung, Sales Director, Asia Pacific, G+D Currency Technology

Scott Matarese, Senior Decisioning Architect, Pegasystems Worldwide Inc

Aug 5 - In Focus I

Manon Campbell

Senior Director Solution Engineering JAPAC,

Oracle Hospitality

Aug 5 - In Focus II

Ryan Kong

Head of Presales APAC and Channel Partnership,

ITRS

Aug 5 - In Focus III

Keith Wu

Senior Product Manager,

G+D Currency Technology

Aug 5 - Q&A

Moderator: Andrew Pearson

July Session - Innovation Under COVID-19

July kicks off the 2020 online conference under the theme of Innovation, where Andrew Scott, CEO of Inside Asian Gaming, together with top industry leaders, will be discussing the crucial role of innovation as it relates to the latest products, services, system, and technologies under COVID-19.

Keynote

Frederic Jean-Marie Winckler

Executive Vice President, Chief Creative and Brand Officer

Melco Resorts & Entertainment Ltd

Panel Discussion

Moderator: Andrew W Scott

CEO of Inside Asian Gaming

Frederic Jean-Marie Winckler

Executive Vice President, Chief Creative and Brand Officer, Melco Resorts & Entertainment Ltd

Michael Cheers

Sales Director Asia, IGT

Allen Hsu

Associate Vice President of Business Development (AVP), Jumbo Technology 

In Focus I

John van Waard

Senior Manager Systems Sales – APAC

IGT

In Focus II

Allen Hsu

Associate Vice President of Business Development (AVP)

Jumbo Technology